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AI agents are flooding public services with new requests
As artificial intelligence simplifies form completion and complaint filing, public services worldwide are experiencing significant increases in the number of applications and requests. In the UK, housing ombudsman complaints more than doubled following ChatGPT’s introduction, jumping from 2,600 in 2022 to just over 7,000 the next year. Similarly, the US Consumer Financial Protection Bureau saw…
AI agents are flooding public services with new requests
As artificial intelligence simplifies form completion and complaint filing, public services worldwide are experiencing significant increases in the number of applications and requests. In the UK, housing ombudsman complaints more than doubled following ChatGPT’s introduction, jumping from 2,600 in 2022 to just over 7,000 the next year. Similarly, the US Consumer Financial Protection Bureau saw…
